How Do Refunds Work?

JujuBots subscriptions automatically renew until they are canceled.

You can cancel your subscription at any time through your account settings. After cancellation, you will not be charged for another billing period, and you may continue using your paid features until the current billing period ends.

Subscription payments that have already been processed are generally nonrefundable, except when:

• A refund is required by law.
• You were charged more than once for the same subscription.
• An incorrect charge resulted from a verified billing error.
• JujuBots approves a refund under exceptional circumstances.

Canceling a subscription does not automatically refund the most recent payment.

If you believe a charge was made incorrectly, email info@jujubots.io with the subject line Billing Support Request. Include the email address connected to your account, the date of the charge and a short explanation of the problem.

Do not send your password or complete payment-card number.